In today’s fast-paced digital landscape, organizations are constantly seeking ways to automate processes, improve efficiency, and make data-driven decisions. Appian’s AI Skills provide a powerful set of tools to enhance automation and streamline workflows. By leveraging the power of artificial intelligence, Appian empowers businesses to extract valuable insights from unstructured data, simplify data entry, and automate complex tasks.
What are Appian AI Skills?
Appian AI Skills are pre-built, reusable components that bring AI capabilities to the Appian low-code automation platform. These skills enable developers to easily incorporate AI into their applications and automate tasks that traditionally require manual effort. Appian AI Skills abstract the complexity of AI, allowing business users to leverage its power without needing to be AI experts.
Key Capabilities of Appian AI Skills
Appian AI Skills offer a range of capabilities, including:
- Document Extraction: Automatically extract data from various document types, such as invoices, forms, and contracts.
- Data Extraction: Extract relevant information from both structured and unstructured data sources like emails, text and PDFs.
- Document Classification: Automatically categorize and route documents based on their content.
- Email Classification: Intelligently classify and route emails to the appropriate teams or individuals.
- PII Detection: Automatically identify and extract personally identifiable information (PII) from documents and text.
- Summarization: Generate concise summaries of documents, articles, and other text-based content.
- Prompt Building: Create and customize prompts for generative AI models.
How Appian AI Skills Simplify Data Entry and Extraction
1. Document Extraction
- The Challenge: Manually extracting data from documents is a time-consuming and error-prone process.
- The Solution: Appian’s Document Extraction AI Skill can automatically extract data from various document types. For example, you can train an AI skill to extract invoice numbers, dates, and amounts from vendor invoices.
- The Benefit: This eliminates the need for manual data entry, reduces errors, and accelerates invoice processing.
2. Data Extraction
- The Challenge: Businesses often struggle to extract key information from unstructured data sources, such as emails, customer feedback, and reports.
- The Solution: Appian AI Skills can be used to extract specific data points from unstructured text. For instance, you could extract customer names, email addresses, and phone numbers from support inquiries or identify key phrases and sentiments from customer reviews.
- The Benefit: This enables businesses to gain valuable insights from previously untapped data sources, automate data entry, and improve decision-making.
Example: Automating Customer Onboarding
Consider a scenario where a financial institution needs to onboard new customers. The process involves collecting various documents, such as identification cards, proof of address, and application forms.
- Without Appian AI Skills: Employees would have to manually review each document, extract the relevant information, and enter it into the system. This process is slow, labor-intensive, and prone to errors.
- With Appian AI Skills: The financial institution can use Appian’s Document Extraction AI Skill to automatically extract data from the submitted documents. For example, the AI skill can extract the customer’s name, date of birth, and address from their identification card, and populate the corresponding fields in the customer onboarding form.
By automating this process, Appian AI Skills can:
- Enhance the overall customer experience.
- Reduce the time it takes to onboard new customers.
- Improve data accuracy and reduce errors.
- Free up employees to focus on higher-value tasks.
Conclusion
Appian AI Skills empower organizations to automate complex tasks, extract valuable insights from unstructured data, and streamline workflows. By simplifying data entry and extraction, Appian enables businesses to improve efficiency, reduce costs, and make better decisions. As AI technology continues to evolve, Appian is well-positioned to help organizations leverage its power and stay ahead in the digital age.